Several years ago, signage company The Signature Works invested heavily in various IT tools. By 2008, the company was growing rapidly but its tools were reaching end of life. The Signature Works had to cater for an expanding user base and process more customer service requests. It also wanted to provide better support to new and existing customers. The Signature Works management team purchased Sage giving employees instant access to the data they need to become more productive and efficient. Today, employees are sharing relevant information, providing better customer support and using fewer resources to grow the business.
At Sage, we believe modern software shouldn’t be difficult to learn, hard to update or challenging to use. This is the approach we took when we created Sage CRM. It’s an intuitive CRM solution for growing companies, and one which you and your team can get started with and experience within minutes. And because Sage CRM offers a cloud-based solution, you don’t need to worry about patches or updates; it all happens automatically.
Sage CRM supports your business by giving your staff, whether they work in sales, marketing, or customer service, a tool that can help them get their job done quickly and efficiently. Your sales team can sell proactively, identifying cross-sell and up-sell opportunities, progressing opportunities from lead to close. Your customer service team can manage customer cases effectively, while your marketing team can easily manage their campaigns and generate a quicker return on investment.
Your sales team drives the growth of your business, and they need to know they are working on the right leads at the right time. Using Sage CRM, you and your teams can review the stages of various sales deals, shorten the length of sales cycles and increase revenue opportunities. With access to a wealth of information about their sales pipeline, key opportunities and account activity, your sales people are equipped to sell smarter and more efficiently, accelerating your sales performance.
As the owner or manager of a successful business, you depend on up-todate information and analysis about your sales, marketing and customer services activities and performance. Sage CRM supports management with access to important information about their business KPIs in real-time so you can see how your business is performing and take corrective action when needed.
Modern business takes place inside and outside the office and beyond the nine to five. Using mobile CRM, you can access up-to-date customer information and prepare for important meetings while on the road. Sales people can easily manage sales activities and follow-up actions and identify sales issues in real-time on any mobile device. And, your customer service team can act on key customer information while on site visits.
Employees shouldn’t have to spend time updating various databases, stitching together information systems and ensuring their files are up to date. With Sage CRM, you and your team can collaborate on and share up to date business information and put processes in place that help everyone become more productive and efficient.
Sage CRM is a highly flexible and adaptable solution designed to meet the needs of your business today and adapt to your business as you grow. Sage CRM is an ideal solution for companies looking to manage multiple areas of their business. Using Sage CRM you can plan events, oversee business projects, track competitors and more. The adaptability of Sage CRM helps ensure you get the most from your CRM investment.